Trust Center
Transparency is Our Foundation
At RavGuard, we hold ourselves to the same security standards we implement for our clients. This Trust Center provides visibility into our practices, certifications, and commitments.
Our Security Practices
Access Control
All internal systems require multi-factor authentication. Access is provisioned on a least-privilege basis and reviewed quarterly.
Endpoint Security
Every RavGuard device runs enterprise EDR with 24/7 monitoring. Devices are hardened to CIS benchmarks and encrypted at rest.
Data Encryption
Client data is encrypted in transit using TLS 1.2+ and at rest using AES-256. We do not store client credentials in plaintext.
Network Security
Our infrastructure is protected by next-generation firewalls, intrusion detection, and DNS-layer security with continuous monitoring.
Incident Response
We maintain a documented incident response plan with defined escalation procedures, communication protocols, and post-incident review processes.
Vendor Management
All third-party vendors undergo security assessment before onboarding. We maintain an active vendor risk management program.
Certifications and Designations
Service-Disabled Veteran-Owned Small Business, verified and certified.
All managed endpoints are hardened to Center for Internet Security benchmarks.
Internal security program aligned with NIST Cybersecurity Framework standards.
Legal and Policy Documents
Privacy Policy
How we collect, use, and protect your information.
View document →Terms of Service
Terms governing use of RavGuard services and website.
View document →SMS Terms
Terms and conditions for SMS communications.
View document →Vendor Terms
Legal terms for vendor and partner engagements.
View document →Data Handling Commitments
- ✓Client data is never sold, shared, or used for purposes beyond service delivery.
- ✓We maintain strict data segregation between client environments.
- ✓All client data access is logged and auditable.
- ✓Data retention follows documented policies with client-configurable timelines.
- ✓We support client data export and deletion requests within 30 days.
Reporting Security Concerns
If you discover a potential security vulnerability in RavGuard systems or services, please report it to our security team immediately. We take all reports seriously and will investigate promptly.
You can report security concerns through our contact page or by scheduling a direct conversation with our team.
Report a ConcernTrust Center FAQ
Questions about our security practices and data handling.
Questions About Our Security Practices?
We are happy to discuss our security posture, compliance alignment, or answer any questions your team may have.