Managed IT
Managed IT, Security-Led
IT operations that start with security. RavGuard manages your endpoints, patching, backups, and help desk through NinjaOne and ConnectWise with security baked into every process. No bolt-on security after the fact.
Security-First IT Operations
Most IT providers treat security as an add-on. At RavGuard, security controls are embedded into every operational process from day one. Endpoints are hardened at deployment, patches are tested and applied on schedule, backups are encrypted and verified, and help desk tickets are handled with security awareness at the forefront.
Endpoint Management
NinjaOne provides full visibility into every device. Automated policies enforce encryption, application control, and configuration baselines across your fleet.
Patch Management
Operating system and third-party application patches are tested, staged, and deployed on a defined schedule. Emergency patches are expedited within SLA.
Backup & Recovery
Axcient provides image-based backups with automated verification. Recovery testing runs monthly to confirm your data can be restored when it matters.
Help Desk & Infrastructure Monitoring
RavGuard provides responsive help desk support through ConnectWise and ScreenConnect for remote assistance. Network infrastructure is monitored through Auvik, giving us real-time visibility into switches, firewalls, and wireless access points. Issues are detected and escalated before your users notice them.
Help Desk Support
Ticket-based support with defined SLAs. Issues are triaged by severity, and remote assistance is available through ScreenConnect for rapid resolution.
Network Monitoring
Auvik provides automated network discovery, topology mapping, and real-time alerting for bandwidth anomalies, device failures, and configuration changes.
IT That Protects
IT Operations Built on Security
Book a free consultation to see how RavGuard delivers managed IT with security at the foundation, not as an afterthought.