Security & Operational Standards

Every RavGuard engagement is built on documented, auditable standards aligned with industry frameworks and enforced through our contracts.

No outsourcing. No overseas call centers.

Compliance-Ready Baselines

We map controls and operating standards across the frameworks our clients depend on.

NISTCIS ControlsCMMCHIPAAPCI-DSSGDPR

RavGuard implements security baselines designed to support regulated environments. We align controls to recognized frameworks (NIST and CIS) and map applicable requirements for compliance-driven programs such as CMMC, HIPAA, PCI-DSS, and GDPR. Compliance outcomes depend on scope and client environment, but our operating standards are built to help you meet audit expectations.

Framework alignment supports compliance efforts; it is not a guarantee of certification.

What We Hold Ourselves To

These standards are non-negotiable across every tier and every client

Framework Alignment (NIST + CIS)

Security baselines map to NIST CSF functions and CIS Controls to support audits, risk reduction, and measurable hardening.

Appendix F Security Requirements

Our MSA includes Appendix F, a binding set of security and operational requirements applied to every client engagement. This ensures consistent protection regardless of tier.

Identity & Access Hardening

MFA enforcement, conditional access policies, and Entra ID configuration standards are applied to every managed tenant. Legacy authentication is disabled by default.

Continuous Monitoring & Detection

All managed endpoints are monitored through RavGuard Command with real-time alerting. Vanguard clients receive 24x7 coverage through RavGuard's in-house Raven's Nest SOC.

Patch Management & Change Control

Automated patching windows are scheduled and documented. All changes flow through RavGuard ServiceDesk with full audit trails and SLA tracking.

Backup Verification & DR Testing

Backup jobs are monitored daily. Disaster recovery plans are documented and tested to validate recovery time objectives for critical systems.

How Standards Are Enforced

01

Contract-Bound Baselines

Security and operational requirements are codified in every MSA through Appendix F. These are binding commitments, not suggestions.

02

Automated Compliance Checks

RavGuard Command continuously validates endpoint configurations, patch status, and security policy compliance across all managed devices.

03

Monthly Reporting & Review

Clients receive monthly reports covering SLA performance, security posture, patching compliance, and any incidents or changes made during the period.

04

Ongoing Improvement

Standards evolve with the threat landscape. We regularly update baselines to reflect new vulnerabilities, compliance changes, and lessons learned from real incidents.