Reliable, proactive IT management with contract-backed SLAs, monitoring, patching, and responsive support designed for growing businesses.
No outsourcing. No overseas call centers.
Comprehensive IT management services designed to keep your business running smoothly
RavGuard Command continuously monitors your infrastructure for issues, alerts, and vulnerabilities. Automated patching windows keep systems current while minimizing disruption to your team.
Business-hours remote helpdesk for end-user requests, password resets, software troubleshooting, and onboarding. Ticketing through RavGuard ServiceDesk ensures SLA-backed response times.
Managed BCDR with tiered backup solutions operated by RavGuard provides peace of mind. Backup job monitoring and tested recovery workflows minimize downtime in worst-case scenarios.
Device encryption, baseline compliance configurations, and optional EDR protect every managed endpoint. Our NIST-aligned security posture strengthens your overall risk profile.
Three contract-backed tiers designed to scale with your security and operational needs.
Managed IT Foundation
For SMB and mid-market environments seeking reliable, proactive IT management.
Managed IT + Security
Everything in Shield, plus a strengthened security posture for compliance-driven organizations.
Managed IT + SOC/BCDR
Everything in Sentinel, plus 24x7 security operations and full disaster recovery coverage.
Not sure which tier fits? We'll help you choose.
| Feature | Shield | Sentinel | Vanguard |
|---|---|---|---|
| Endpoint Management | |||
| Security Hardening | Basic | ||
| 24/7 SOC/MDR Monitoring | - | - | |
| Identity Hardening | - | ||
| Compliance Baselines | - | - | |
| Priority Support | Standard | Enhanced | Priority |